Chatbot apps for Shopify are powerful and efficient digital solutions that enable companies to create automated customer interfaces. With Chatbot apps, businesses can provide efficient customer services and offer personalised product recommendations to customers on Shopify stores. The apps featured in this article are powerful software solutions that can help companies automate customer service, improve customer experience, and deliver product recommendations tailored to their customers’ needs. This list of the best Chatbot apps for Shopify will help companies identify the right tool to meet their business objectives. From the best tools for customer service automation to the most advanced apps for automated product recommendations, this article looks at the top five Chatbot apps for Shopify.

BestChat Live Chat Chatbot

Integrates with Facebook, WhatsApp, Instagram. Supports bots.




BestChat Live Chat Chatbot is an app that customers can use to connect with their customers in real-time. It helps to improve sales and provides better customer support through web live chat. The app has multiple features to offer, including live chat with your visitors, tracking their browsing history, identifying customers via different stores, chatbot, and Q&A pre-set, multiple language support, multiple devices support, and fit on any website. It is also integrated with the customer's system and third-party so customers can launch the app on various devices. Moreover, customers can also customize the look of their app by uploading their own logo and avatar. The app is free to use and is rapidly updated weekly.

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.




Chatra is a live chat and chatbot app that is designed to help Shopify business owners increase total orders and average order value, reduce cart abandonment, and streamline customer support workflow. The app is available on desktop and mobile devices and provides a range of features that make it easy to quickly and easily engage with customers.With Chatra, Shopify business owners can set up chat bots to provide 24/7 customer service, answer messages sent through Facebook, Instagram and email, and see who's on their website, where they are from, and what they have in their cart. The app also comes with a free plan that offers all the essential features, while the paid plans – Essential and Pro – allow users to take advantage of a host of extra features such as unlimited simultaneous chats, multi-Granular reporting, and more.

Formilla Live Chat + Chatbots

Live chat and chatbots to increase sales and improve support!




Formilla Live Chat + Chatbots is an app that provides Shopify merchants with an invaluable tool to help them increase sales and improve customer support. The app makes it easy for merchants to start a chat with customers in real-time and even participate in conversations from a mobile device. Moreover, the app has powerful chatbots that are designed to qualify leads and market products even when merchants are away. With its four pricing options, merchants can always find a plan that best suits their budget and needs.

Gobot ‑ AI Chatbot + Quiz

Convert more & automate support with an AI chatbot & shop quiz




Gobot is a powerful AI-driven chatbot and quiz app for Shopify that helps merchants to increase conversions and reduce customer support burden. The app can guide shoppers to the right products for them with AI-guided shopping quizzes and automate customer service with AI-powered chatbots. It leverages a robust product recommendation logic and collects opted-in data that can be passed directly into Klaviyo. Gobot is free to install, but additional charges may apply.

HelpCenter | FAQ Chat Helpdesk

FAQ page, support ticketing, live chat, chatbots, product tabs




HelpCenter | FAQ Chat Helpdesk is an app for Shopify stores aiming to streamline customer experience. HelpCenter aims to take care of all the customer service tasks, such as managing inquiries from multiple channels, managing product descriptions, creating a multilingual, SEO-friendly FAQ page, and more. The app is divided into four plans ranging from a free plan to an advanced $100/month plan — each providing different level of customization, functionality, and support. With the app, businesses can manage their customer service tasks more efficiently, making customers more satisfied, and reducing the workload of the customer service team.

JivoChat Live Chat & Chatbot

Live Chat, WhatsApp, Instagram, Facebook, Email, and Chatbots




JivoChat Live Chat & Chatbot is a powerful app designed to help Shopify merchants unify their customer care process. With JivoChat, businesses can connect to their customers through multiple channels including chat widgets on their store, social media, email, phone, and Apple Business.The app also allows businesses to send automated messages to potential customers and enables them to use an internal CRM to keep track of customer requests, sales offers, and build their customer base. JivoChat’s user-friendly, responsive design makes it easy to use on any device and its conversion-boosting features ensure that businesses don't miss out on any opportunities.

QuickCEP ‑ Bot, Chat & Email

Grow your business with Chatbots & Marketing Automation




QuickCEP provides Shopify merchants with a comprehensive suite of the bot, chat, and email solutions that facilitate customer engagement, marketing automation, and data insights. With QuickCEP, merchants can quickly and easily improve their customer service, increase customer unit price and retention, and boost GTV and ROI.The free plan provides users with a full range of features and a 14-day free trial. For deeper insights, the Basic and Pro plans grant access to additional features, including marketing automation and customer insight.