Summary
Unify customer care on Shopify with JivoChat. Connect via chat, social media, email, phone, and Apple Business for enhanced customer interactions.
JivoChat Live Chat & Chatbot
Live Chat, WhatsApp, Instagram, Facebook, Email, and Chatbots
JivoChat Live Chat & Chatbot is a powerful app designed to help Shopify merchants unify their customer care process. With JivoChat, businesses can connect to their customers through multiple channels including chat widgets on their store, social media, email, phone, and Apple Business.The app also allows businesses to send automated messages to potential customers and enables them to use an internal CRM to keep track of customer requests, sales offers, and build their customer base. JivoChat’s user-friendly, responsive design makes it easy to use on any device and its conversion-boosting features ensure that businesses don't miss out on any opportunities.
Features
- Unify Customer Care: JivoChat enables businesses to unify their customer care process in one omnichannel app.
- Integrated Messaging Platforms: JivoChat integrates with all major messaging platforms, including chat widgets on their store, social media, email, phone, and Apple Business.
- Smart Auto-Messages: Businesses can send automated messages to their potential customers upon certain conditions to convert them.
- Internal CRM: The app enables businesses to use their internal CRM to keep track of customer requests, sales offers, and build their customer base.
- User-Friendly & Responsive Design: JivoChat’s user-friendly and responsive design makes it easy to use on any device.
- Chat Routing: The app allows users to set up chat routing to make sure customers get the answers they are looking for.
- Departments Function: Businesses can use the departments function to route customer requests and offers to the right department.
- Transfer Messages & Reminders: JivoChat makes it easy to transfer messages between customers and departments and also allows users to set up reminders for follow ups.
- Customize Themes: The app enables users to customize the look and feel of their platforms by creating custom themes.
- Increase Sales: The app’s conversion-boosting features help businesses convert more visitors and increase their sales.
Pricing
JivoChat Live Chat & Chatbot is available for a free plan and offers a 14-day free trial for the pro plan. The pro plan is priced at $29/month.