Do you need an FAQs app for your Shopify store? Not sure which one to choose? Look no further! This article collects the best FAQs apps for Shopify, helping you make an informed choice. Whether you need help with customer support, tutorial videos, troubleshooting or product information, this list offers a range of options to help you quickly provide answers. With various features available, such as customizable themes, knowledge search and automated answers, it’s easier than ever to provide engaging FAQs for your customers. Spend less time answering the same questions, and more time developing new products and services.

Avada Help Center, Live Chat

Setup WhatsApp, FAQs, Help Center, Order Tracking, Live Chat




Avada Help Center is an automated customer service app for Shopify stores that helps to improve customer service and boost customer experience. It provides a smart, instant, and helpful FAQs popup for customers to track their orders, answer popular questions, offer resolutions to their common and urgent problems 24/7, and get quick support via a myriad of contact us methods. With its stunning themes for the FAQs popup and the Help Center, Avada enables e-commerce businesses to manage their FAQs easily by displaying the questions and category numbers, and create immense queries and FAQ categories. It also allows customers to track their parcels without having to ask, making the whole customer service process much more efficient.

HelpCenter | FAQ Chat Helpdesk

FAQ page, support ticketing, live chat, chatbots, product tabs




HelpCenter | FAQ Chat Helpdesk is an app for Shopify stores aiming to streamline customer experience. HelpCenter aims to take care of all the customer service tasks, such as managing inquiries from multiple channels, managing product descriptions, creating a multilingual, SEO-friendly FAQ page, and more. The app is divided into four plans ranging from a free plan to an advanced $100/month plan — each providing different level of customization, functionality, and support. With the app, businesses can manage their customer service tasks more efficiently, making customers more satisfied, and reducing the workload of the customer service team.

Live Chat,Help Center,FAQ Page

Helpdesk, Helpcenter,Inbox, LiveChat,Track,WhatsApp, Messenger




Live Chat,Help Center,FAQ Page by Willdesk is an app for Shopify merchant stores. A merchant can use this app to manage orders from customers and inbox messages from multiple social media channels in one platform. It also features a dedicated FAQ tool and an integrated order tracking system which can save a great amount of time and cost on processing daily issues. Moreover, you can use its adaptable mobile app for efficient communication and boost sales.

Whatsapp Chat + Abandoned Cart

AUTOMATED Abandoned Cart Recovery via WhatsApp + Chat Button




The Whatsapp Chat + Abandoned Cart app for Shopify is a great tool for businesses of all sizes to easily connect with their customers and provide a great user experience. This app enables customers to chat directly with their customers on Whatsapp, allowing them to receive and respond quickly to queries, orders and other important enquiries. The app also provides powerful automated tools for cart recovery, order confirmation, tracking updates, and more. With the automated tools, businesses can quickly recover abandoned carts, ensure timely order confirmations, and provide up-to-date tracking information. It also allows businesses to create a customisable 'About Us' page, link Facebook Messenger, embed FAQs, and embed a sign-up form. Top 10