Summary
Manage customer interactions efficiently with Live Chat, Help Center, FAQ Page by Willdesk. Integrate social media channels and order tracking for Shopify stores.
Live Chat,Help Center,FAQ Page
Helpdesk, Helpcenter,Inbox, LiveChat,Track,WhatsApp, Messenger
Live Chat,Help Center,FAQ Page by Willdesk is an app for Shopify merchant stores. A merchant can use this app to manage orders from customers and inbox messages from multiple social media channels in one platform. It also features a dedicated FAQ tool and an integrated order tracking system which can save a great amount of time and cost on processing daily issues. Moreover, you can use its adaptable mobile app for efficient communication and boost sales.
Features
- Branded Self-service Widget: The app enables you to create a personalized self-service widget that seamlessly integrates with your product pages, FAQs, and blog posts. It is a great way to ensure you provide customer service that reflects your brand identity.
- Integrated Order Tracking & FAQs: Willdesk’s order tracking tool lets you quickly find and track customer orders with ease and immediately reply to customer inquiries. Additionally, its FAQ feature helps you to keep customers informed in an efficient and organized manner.
- Boost Sales Through Live Chat: Live chat feature makes it easier for customers to communicate with you and provides you an opportunity to boost sales.
- Convert Visitors into Buyers: Offer personalized customer service to visitors and quickly convert them into customers.
- Managing Inbox Messages from Multiple Social Media Sources: The app allows you to manage all messages from various social media networks in one easy to use platform.
- Complete Customer Index: Willdesk offers a complete customer index with every customer’s order history and other details to ensure personalized customer service.
- Supporting Service to Boost Sales: The app provides service to help boost sales for giving customers a better and delightful shopping experience.
- Multi-store Integration: The app lets you manage orders from multiple stores and easily send notifications when an order status changes.
- Multi-platform Integration: Willdesk supports integration with JavaScript to integrate its features across multiple platforms.
- Adaptable Mobile App: The app is available for both Android and iOS which makes communication with customers more efficient and easier.
Pricing
The “Live Chat,Help Center,FAQ Page” app is available in four plans; Free, Basic, Pro & Advance. The Free plan is absolutely free of cost and includes all the core features. Basic & Pro plans costs $9.90 & $29.90 per month, respectively while Advance plan is priced at $99.90 per month.