Setup WhatsApp, FAQs, Help Center, Order Tracking, Live Chat
Improve customer service with Avada Help Center. Offer 24/7 support, FAQs, and easy parcel tracking to enhance the shopping experience.
Avada Help Center is an automated customer service app for Shopify stores that helps to improve customer service and boost customer experience. It provides a smart, instant, and helpful FAQs popup for customers to track their orders, answer popular questions, offer resolutions to their common and urgent problems 24/7, and get quick support via a myriad of contact us methods. With its stunning themes for the FAQs popup and the Help Center, Avada enables e-commerce businesses to manage their FAQs easily by displaying the questions and category numbers, and create immense queries and FAQ categories. It also allows customers to track their parcels without having to ask, making the whole customer service process much more efficient.
Avada Help Center is a free app and does not require any additional payment.