Live Chat with Help Desk and Product Recommendations
revenue in 2023
LiveChat: Live Chat, Help Desk is an app specifically designed for Shopify stores to help them engage with customers and provide effective customer service. It provides a number of features, including chat invitations, product recommendations with interactive cards, access to a customer’s shopping cart to identify their context, and tickets for more complex cases that can’t be resolved during a chat. LiveChat makes it easier for Shopify merchants to engage with and provide service to their customers by offering a platform that is full of comprehensive and user-friendly features. It allows customers to give feedback on their experiences and provides stores with the tools they need to respond to customers in real-time. In addition, LiveChat ensures that customers can quickly and effectively be helped with whatever need they have, making it easy to build trust and loyalty between store and customer.
LiveChat offers four different plans to suit different store sizes and customer service needs. The Starter plan is available for $19/month, the Team plan is available for $39/month, and the Business plan is available for $59/month. A 14-day free trial is also available for all plans.