Transform customer service on Shopify with Gorgias. Centralize support inquiries across multiple channels for efficient, revenue-focused support.
Gorgias is A multi-channel helpdesk integrated for online and e-commerce merchants..
Gorgias ‑ Helpdesk & Live Chat is a revenue-focused customer support-oriented app that allows Shopify merchants to handle ecommerce customer service inquiries more efficiently and professionally. This Shopify app centralizes every customer order, every conversation, comments, and DMs - all in one customer ticket view. Gorgias Helpdesk & Live Chat will help merchants to convert more shoppers and retain them longer, enabling them to prioritize and manage their customer service inquiries via email, chat, voice, SMS, and social media all in one place. The app comes equipped with many handy features including full customer context with order and conversation history, the ability to view, edit, and cancel Shopify orders without leaving Gorgias, and the ability to turn your agents into sales reps with live dashboards and self-service menus.
Gorgias ‑ Helpdesk & Live Chat offers 4 pricing plans to fit the needs of Shopify merchants. The Starter plan is $10/month, the Basic plan is $60/month, the Pro plan is $360/month, and the Advanced plan is $900/month. A 7-day free trial is available, and additional charges may apply.