ReturnGO Returns & Exchanges

ReturnGO Returns & Exchanges

View on Shopify

Manage Returns, Exchanges, Refunds, Return Labels & Credits

ReturnGO Returns & Exchanges

Double your
revenue in 2023

Request Demo

ReturnGO is an automated returns and exchanges platform for Shopify stores that makes it easy to manage the entire process in one place. It provides customers with a branded self-service return portal and one-click exchanges, as well as automated workflow rules, flexible return reasons, follow-up questions, and image & video uploads. ReturnGO also supports customer service with pre-paid return shipping labels, tracking returns, and integrations with third-party services, such as shipping carriers and ERPs.ReturnGO can significantly reduce the hassle and cost of managing customer returns and exchanges while providing a positive post-purchase experience. It offers a 14-day free trial and a flexible monthly subscription plan from $17/month, making it an affordable solution for any Shopify store.


  • Product & Variant Exchange: ReturnGO enables customers to easily exchange products and variants with one click in their self-service return portal.
  • Gift Returns: ReturnGO makes it easy to process customer returns for items that were purchased as gifts.
  • Cancel Order: ReturnGO allows customers to cancel orders within the self-service return portal.
  • Store Credit: ReturnGO allows store credit to be offered in the place of refunds or actual returns in certain scenarios.
  • Flexible Return Reasons: ReturnGO provides customers with customizable reasons for returning items, such as "didn't fit" or "not as expected".
  • Follow-up Questions / Image & Video Uploads: ReturnGO enables store owners to ask customers additional follow-up questions and/or provide the option for customers to upload images and/or videos.
  • Automation Rules: ReturnGO allows store owners to automate the entire returns process, such as setting up auto-exchange, auto-refund, auto-approve, and auto-credit rules.
  • Pre-paid Return Shipping Labels: ReturnGO provides customers with pre-paid return shipping labels and tracking information to help ensure their returns process is as smooth as possible.
  • Integrations with Shipping Carriers, ERPs, Helpdesks and more: ReturnGO seamlessly integrates with a variety of third-party services, such as shipping carriers and ERPs, to provide store owners with a unified and automated returns and exchanges workflow.
  • Actionable Insights: ReturnGO provides store owners with actionable insights based on AI and returns data, to help them increase their bottom line and optimize their returns workflow.


ReturnGO offers a flexible monthly subscription plan, starting from $17/month, and a 14-day free trial. The subscription plan has four options, with additional features available in each tier. STANDARD: $17/month - Includes all the features you need to get your return portal up and running quickly and easily. ADVANCED: $77/month - Includes additional features such as product/variant exchange and cancel order. PRO: $197/month - Unlock all the advanced features of ReturnGO including store credits, flexible return reasons, and custom automation rules. ENTERPRISE: $850/month - Designed specifically for large stores that need a fully automated returns & exchanges solution with unlimited scalability.