Unlocking brand credibility and customer voice with Stamped Reviews integration
We have another secret sauce ready for you- Moda’s brand new integration with Stamped.io, a reviews and loyalty platform for ecommerce. Together, these platforms automate every aspect of your brand credibility journey, empowering you to establish trust and amplify your customers' voices like never before.
Here's how the Stamped integration works for you:
- Real-Time Feedback: By setting up Stamped on Moda, you get the ability to collect real-time feedback from your customers. As soon as a customer makes a purchase, they will be prompted to leave a review, providing you with immediate insights into their satisfaction levels. You can then align user generated content into your marketing efforts strategically.
- Strategic Segmentation: With the integration setup, you can segment contacts based on data provided by Stamped and send custom automated workflows for your campaigns. By analyzing their feedback you can - Identify happy or dissatisfied customers, and also those who fall somewhere in between. Notify customers about their points balance on their Loyalty & Rewards account. Segment customers based on their points, then create a special campaign to improve their user experience. Encourage customers to join the Referral program by incorporating a referral link.
- Ease of seamless Integration: This integration ensures a smooth experience for both you and your customers. You can now collect and manage customer reviews directly within the Moda interface, eliminating the need for additional platforms or tools ensuring greater visibility and control over customer reviews. You can easily monitor and respond to reviews, ensuring that your customers' voices are heard and their feedback is valued.
You also sign up for a lot more customization in how you perform these actions and create follow-up flows that support the review request process with Stamped and Moda integration. We understand the importance of customer loyalty and word-of-mouth referrals for the success of any business. As we continue to enhance the integration, we are actively exploring the integration of Net Promoter Score (NPS) to further gauge customer satisfaction and loyalty. This data will enable you to identify your brand advocates and take strategic actions to nurture and leverage their experiences.
We are excited about the future possibilities and even deeper understanding we can achieve to foster customer loyalty and drive your business forward.