Published On: 2023-07-25
As the world becomes increasingly digital, the need for businesses to have access to accurate and timely data on their customers has never been more critical. That's why we are excited to announce the launch of Profile Insights, a new feature that enables brands to access valuable data on their customers in one central location.
Profile Insights includes several tabs that provide brands with a comprehensive view of their customer's profile, campaigns, events, and reviews. With this feature, quickly analyze customer's behavior and perceptions of the brand and make data-driven decisions to improve your products and services.
Additionally, Profile Insights includes dropdown filters that allow businesses to filter all events, campaigns, and reviews. This provides flexibility to analyze data based on specific criteria.
For instance, reviews can be filtered by Time, Product, and Review Score, providing more detailed insights into specific areas of their business.