Streamline returns with ReturnZap. Multiple return label options, custom rules, and efficient management.

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ReturnZap ‑ Returns Management

ReturnZap ‑ Returns Management

Automate returns, RMAs, and return labels without crazy fees


ReturnZap is an all-in-one returns management solution from Shopify to save merchants and customers’ time and improve customers’ satisfaction. It offers customers multiple ways to create return labels to get refunds quickly, and merchants can set up return rules logic to customize the return process. With ReturnZap, merchants can access dozens of shipping carriers in the US, Canada, Australia, UK and Europe in order to manage returns more efficiently.ReturnZap is an ideal solution for merchants who want to reduce their workload and customers’ return time. On top of that, it also gives comfortable user-experience with an embedded order lookup tool and easy-to-use return rules logic. With its flexible pricing plans, ReturnZap is an affordable solution to manage returns, making it suitable for a majority of eCommerce stores.


  • Multiple Ways to Create Return Labels: Offer free returns in order to reduce the strain on two-way shipping costs for customers
  • and charge for return labels for customers who want to get a refund quickly.
  • Embedded Order Lookup Tool: Customers can access the embedded order lookup tool from where they can initiate their return and generate return labels, an effortless and smooth user experience for customers to ease their effort and time.
  • Return Rules Logic: Customisation is allowed according to the businesses’ individual return policy and flexible implementation of return rules for each product.
  • Supports Dozens of Shipping Carriers: Supports almost all the shipping carriers in the US, Canada, Australia, UK, and Europe and smooth and hassle-free international returns.
  • Manage Returns to Multiple Vendors: Manage returns to multiple vendors and receive notifications and monitor returns even if products get shipped.
  • Automate RMAs and Return Labels: Built-in automation takes care of the return process to avoid manual efforts and create return labels in bulk and generate customized return labels.
  • Automates Communication: Automates communication with customers to keep them updated about their returns and robotized process to save time
  • Connect Your Shipping Accounts: Synchronize with multiple shipping accounts and easily connect accounts with pre-paid return labels
  • Returns Portal: Embed a Returns Portal directly onto the store for customer self-service and allow customers to purchase return labels directly from the portal
  • Free 14-Day Trial: Try out the app for 14 days with no limits or caps on return labels and check compatibility and solutions before going for the paid subscription


ReturnZap offers three pricing plans to suit different business needs. The Basic Plan starts at $8.95 per month, the Standard Plan is priced at $29.95 per month and the Pro Plan at $69.95 per month. All plans include a 14-day free trial and no limits or caps on return labels. The Basic plan is suitable for small businesses with a lower number of returns and offers basic features. The Standard Plan covers mid-sized businesses and includes more features than the Basic plan. The Pro Plan is suitable for businesses with high-volume orders and offers all the features in the ReturnZap solution.