Automate returns and exchanges with Rich Returns. Custom return portal, prepaid labels, and notifications.

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Rich Returns

Rich Returns

Automate Your Returns and Offer Exchanges for Profit Retention


Rich Returns is an app for Shopify stores that automates the process of managing returns and exchanges with customers. It helps to reduce the time wasted on manual processing and makes your return policy more efficient and hassle-free. With Rich Returns, you can create a custom-branded return portal that integrates directly with your store so that customers can process a return or exchange with just a few clicks while you are able to keep track of your return activity. Rich Returns also integrates with major shipping label platforms to generate prepaid return shipping labels, as well as send automated email notifications to customers throughout the process. It offers 4 plans, with the Standard plan starting from $9/month for a 14-day free trial.


  • Automated Returns: Automate the return process and minimize manual intervention by setting up flexible and smart rules to accommodate different policies and terms.
  • Custom-Branded Return Portal: Create a custom-branded return portal that integrates directly with your store for a smoother return experience for customers.
  • Return Shipping Labels: Generate return shipping labels to make the entire process smoother for customers.
  • Automated Email Notifications: Keep customers updated with automated email notifications throughout the process.
  • Integration with 50+ Carriers: Integrate with major shipping label platforms that power over 50 carriers worldwide.
  • Reports and Analytics: Gain insights into common return reasons and other trends by accessing reports.
  • Secure Transactions: Ensure secure transactions with various fraud prevention methods.
  • Easy Setup Process: Get set up quickly with a streamlined setup process.
  • Real-Time Data Sync: Stay on top of your inventory with real-time data syncing across your store.
  • Dedicated Support Team: Receive round-the-clock support from a dedicated team of experts.


Rich Returns offers four pricing plans to choose from, ranging from $9/month to $199/month. The Standard plan is the most affordable, costing $9/month for a 14-day free trial. It provides core features such as automatic returns, custom-branded return portals, return shipping labels, automated email notifications, and integration with 50+ carriers. The Pro plan costs $29/month and includes additional features such as fraud prevention methods and real-time data syncing. The Premium plan is the mid-tier plan costing $99/month, and includes all features in the Standard and Pro plans and adds on more customization options with reports and analytics. Finally, the premium-level plan, Plus costs $199/month and provides access to all features as well as a dedicated support team to help with any queries.