Tawk.to Live Chat is a powerful messaging and CRM tool designed to make it easier than ever to monitor and chat with customers in real time. This Shopify app is perfect for businesses looking to provide exceptional customer service and keep their customers coming back. Utilizing triggers based on location, past visits, and more, you can personalize greetings to make sure you’re connecting with customers on a personal level.Tawk.to’s Live Chat app also comes with a powerful CRM that allows you to manage unlimited customers and organizations. Plus, you can view and manage Shopify orders directly from the chats and tickets. With a robust knowledge base, tawk.to makes it easy for you to provide accurate responses quickly with their canned shortcut message templates. And their 24/7 support team is always available to provide assistance if you run into any issues. Overall, tawk.to Live Chat is an essential tool for any business looking to provide the highest level of customer service.
Features
- Triggers: Personalize greetings with triggers based on location, past visits, and more.
- Canned Messages: Provide fast, accurate responses with canned “shortcut” message templates.
- CRM: Manage unlimited customers and organizations in your CRM.
- Shopify Order Management: View and manage Shopify orders directly from chats and tickets.
- Knowledge Base: Create a powerful knowledge base for customers to quickly find the answers they need.
- Mobile Support: iOS, Android, Windows, and Mac OSX apps keep you connected wherever you go.
- Real Time Monitoring: Monitor customer activity in real-time.
- Live Support: Get help anytime with our 24/7 live support team.
- Multiple Teams: Create multiple teams with custom roles and permission levels.
- Customization: Fully customize the look and feel of your live chats.
Pricing
Tawk.to Live Chat is free of charge, making it a great choice for any business or individual looking for a quality live chat app.
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