Make customer service your #1 differentiator!
revenue in 2023
Richpanel Helpdesk & Live Chat allows Shopify store owners and operators to ensure customer satisfaction by automating customer service requests, centralizing all customer conversations and providing Amazon-like customer self-service for instant resolutions. Shopify store owners are provided with access to a help desk that can manage tickets from emails, SMS messages, social media comments, and DMs. In addition, store operators are able to view, edit, cancel, or create orders all within the help desk inbox. Finally, store owners are provided with support analytics and dashboards to measure revenue and agent performance.
Richpanel offers a free plan with a 14-day free trial for those looking for a way to get started. Additional charges may apply. Other pricing plans are available such as the Starter plan for $29/month, the Regular plan for $49/month, the Pro plan for $99/month. Each of these plans offers a wide variety of features and functionality to help Shopify store owners and operators manage customer service needs.