Freshdesk is A cloud-based, conversational customer support suite with smart automations for customer support teams..
revenue in 2023
Freshdesk is a cloud-based customer service suite providing support solutions across all touch points of the customer journey. The suite primarily offers customer query support alongwith messaging support, call center services and customer success analytics. The ticketing module is the key solution, with integrations, collaboration, reporting and analytics offered as additional enhancements.